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Daily Log for #alfresco

2017-10-03 07:21:29 GMT * DarkStar1 bids you all a bonjour

2017-10-03 07:21:37 GMT <DarkStar1> :)

2017-10-03 07:21:45 GMT <DarkStar1> To mix languages

2017-10-03 08:26:53 GMT <MorganP> Me gusta mixing les langues

2017-10-03 08:27:06 GMT <MorganP> Hello DarkStar1

2017-10-03 08:41:02 GMT * DarkStar1 gives MorganP a thumbs up "Hola Monsieur MorganP."

2017-10-03 08:51:29 GMT <mtsiak> hi all.

2017-10-03 08:52:59 GMT <mtsiak> after installing 201707, and shuting down emply alfresco for first time, i am getting lots of severe, probable memory leak erros

2017-10-03 08:53:23 GMT <mtsiak> from /alfresco, /share, and /sorl4

2017-10-03 08:53:23 GMT <mtsiak> http://www.heypasteit.com/clip/0IIUMU

2017-10-03 08:53:24 GMT <alfbot> Title: Clip #0IIUMU (at www.heypasteit.com)

2017-10-03 08:56:55 GMT <mtsiak> have separated some of them: http://www.heypasteit.com/clip/0IIUMX

2017-10-03 08:56:56 GMT <alfbot> Title: Clip #0IIUMX (at www.heypasteit.com)

2017-10-03 08:59:13 GMT <mtsiak> i am using (a) db.driver=com.mysql.jdbc.Driver (b) img.root=/opt/alfresco-community/common, and the only error i am getting on start up is Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 72: non-double matrix element

2017-10-03 08:59:26 GMT <mtsiak> if any of these matter.

2017-10-03 09:00:15 GMT <mtsiak> on ubuntu 16.04

2017-10-03 09:52:00 GMT <yreg> Morning guys !

2017-10-03 09:53:44 GMT <DarkStar1> Morning yreg

2017-10-03 09:54:31 GMT <yreg> I have this weird behavior in a prod environment

2017-10-03 09:55:13 GMT <yreg> we are loading documents in batches in this environment, and it looks like every once and then, a transaction escapes solr tracking

2017-10-03 09:55:56 GMT <yreg> ie: out of 64,716 nodes loaded, only 64,674 are indexed

2017-10-03 09:56:14 GMT <yreg> and it happens almost with every batch

2017-10-03 10:27:09 GMT <MTielemans> yreg, that´s weird, you could try forcing a reindex and see if it does register then? Maybe SOLR chokes up a bit. Or you´d at least expect it to catch up at some point.

2017-10-03 10:27:37 GMT <yreg> MTielemans, Solr did catch up and does not seem to have any errors

2017-10-03 10:28:18 GMT <yreg> This is not something we get with every batche, we sometimes ingest 300k documents without issues

2017-10-03 10:28:33 GMT <yreg> and sometimes have this following a small job

2017-10-03 10:29:03 GMT <yreg> this customer is bulk loading 10k documents a day in alfresco ~200k on weekends

2017-10-03 10:29:22 GMT <yreg> and relies on index search for retrieving documents

2017-10-03 10:29:46 GMT <yreg> looking up un-indexed nodes and re-indexing them can be an overwhelming procedure

2017-10-03 10:31:41 GMT <MTielemans> I think when we did that we always disabled indexing as to not stress the environment (SOLR wasn´t separated) and just reindexed after.

2017-10-03 10:33:28 GMT <yreg> MTielemans, We have solr tracking on a different server from the on ingesting documents, but in the same cluster

2017-10-03 10:33:41 GMT <yreg> so I doubt that could be an issue

2017-10-03 10:58:17 GMT <MTielemans> My SDK 3.0 Platform module jar runs fine in Maven, but as soon as I deploy it to an Alfresco 5.1 installation it silently gets ignored.. Is this a common problem? Doesn´t really make this feel stable just yet.

2017-10-03 11:19:55 GMT <bhagyas> yreg: it must be an off by one error

2017-10-03 11:29:32 GMT <douglascrp> morning all

2017-10-03 11:56:48 GMT <yreg> MTielemans, it depends on what you are doing ! are you overriding OOTB files ?

2017-10-03 12:10:29 GMT <yreg> bhagyas, well doesn't seem like it*

2017-10-03 12:19:16 GMT <yreg> is there a way to lookup solr index for a specific transaction ?

2017-10-03 12:26:43 GMT <jri> Hello all, I would like to know if it's possible to specify user's group membership when I add users with a CSV file ?

2017-10-03 13:18:47 GMT <MorganP> jri: no by default it's not possible

2017-10-03 13:34:22 GMT <matmat> Hi... how can I open a ticket on support.alfresco.com?

2017-10-03 13:37:13 GMT <MorganP> Are you a customer of Alfresco?

2017-10-03 13:37:16 GMT <MorganP> With support

2017-10-03 13:37:23 GMT <matmat> Yes

2017-10-03 13:38:17 GMT <MorganP> Then you should have an account to login to the support

2017-10-03 13:38:57 GMT <matmat> yes thanks... I've already logged in.

2017-10-03 13:39:33 GMT <matmat> Is "create case" the right action to take?

2017-10-03 13:41:15 GMT <angelborroy> matmat yes, it is

2017-10-03 13:41:49 GMT <angelborroy> matmat if it is your first request, probably a JMX dump should be required

2017-10-03 13:45:47 GMT <matmat> Thank you very much! Yes, as you can guess it's my "first time"

2017-10-03 14:03:07 GMT <yreg> poor guy, he seemed ti gave high expectations <grin>

2017-10-03 14:52:45 GMT <MorganP> Ahah

2017-10-03 15:26:46 GMT <bmejias> yreg hahaha....

2017-10-03 15:27:18 GMT <bmejias> what a good advice from angelborroy by the way.

2017-10-03 15:27:52 GMT <bmejias> it would have been fun to have a race against Alfresco support, who can help the fellow matmat quicker: support or the IRC folks?

2017-10-03 15:34:18 GMT <yreg> s/ti gave/to have/

2017-10-03 15:36:03 GMT <yreg> bmejias, to be honest, I had a first class support a couple of times... after I complained about the incompetency of the support engineer a couple of times

2017-10-03 15:36:59 GMT <yreg> -= THIS MESSAGE NOT LOGGED =-

2017-10-03 15:40:15 GMT <bmejias> yreg that's the point.... you can actually have excellent support after it escalates, and that is time consuming.

2017-10-03 15:40:51 GMT <bmejias> I did not want to meant they can't solve the problem, it's mostly about how fast it can be solved.

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